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Service Appointment Coordinator

Elkins Chevrolet is now hiring service appointment schedulers. Automotive knowledge is helpful, but is NOT required. Immediate and ongoing training provided. Recent high volume phone experience and excellent computer skills are a MUST!
Our ideal candidate will be extremely organized, excel with written and verbal communication and be committed to delivering exceptional customer service. If you have the skills and experience were looking for, please apply.
Position Details:
Answer inbound calls to schedule service appointments
Confidently recommend/promote services
Outbound customer satisfaction calls
Respond to customer email & chats
Confirm appointments and reschedule missed appointments
Follow up with customers who are overdue for service
Contact customers regarding marketing initiatives
Log customer information and purify database.
Requirements:
Experience handling in/outbound calls
Excellent oral and written communication skills
Strong organization & ability to multi-task
Thrive in fast paced environment
Ability to work well independently
Strong PC and Internet Skills
Submit to and successfully pass pre-employment drug screen and background check.
Hours: Full-time position
Compensation: Hourly pay + bonus + benefits + paid training and more!
How to apply: Please send your resume. We will review your resume and be in contact should your skills and experience match our current needs and requirements. Thank you for your interest in Betten-Baker. We are an equal opportunity employer and drug-free workplace.

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